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Macfadden Achieves ISO 9001:2008 Certification

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Macfadden announced today that the company has achieved its ISO 9001:2008 certification.  This independent certification validates Macfadden’s commitment to quality and affirms that Macfadden has thoroughly documented its quality processes while meeting the stringent qualifications for the global ISO 9001:2008 standard.  Macfadden’s Quality Management System (QMS) was assessed by an accredited registrar that performs independent assessments against the requirements of national and international standards for quality. On November 30, 2010 Macfadden received formal registration approval and is now officially recognized as an ISO 9001:2008 certified company.

ISO 9001:2008 is globally regarded as the most comprehensive body of standards on quality management systems and practices. It was established by the International Organization for Standardization (ISO), an organization of national standards institutes of 175 countries and the foremost authority on quality standards and is designed to provide companies with a set of principles that ensure a systematic approach to achieving customer satisfaction.

“This is an important milestone for Macfadden. Our customers rely on us for mission-critical support services and this certification demonstrates our rigorous quality standards and commitment to continually improving our corporate level business processes. Customers can be confident that we have a systematic approach for achieving customer satisfaction that delivers results for our clients,” said Russell E. Hall, Former Chairman and CEO at Macfadden. “These processes represent a set of principles that ensure a common-sense approach to managing business activities that builds upon our experience of more than two decades of service to federal government clients.”