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Program Management
A successful Project Management Office (PMO) is a watchful eye, offering a critical view of how projects relate to available resources and business goals. The Macfadden team provides a wide-range of Program/Project Management Office (PMO) support services, ranging from institutional and operational support services to consulting and mentoring.

Whether supporting an IT project, or any other project, Macfadden's staff are experts at providing the critical project and program management support government agencies require to fulfill their missions. The implementation of a PMO is often driven by an enterprise effort to improve project management capabilities. We apply the precepts of many standard best practices and process standards, including CMMI, ISO 9000/2001, to ultimately enable enterprise-wide process improvement.

We apply key metrics to measure business value across a variety of project office functions which may include project management, program integration, studies, and analyses and reports. We utilize communication and collaboration tools such as Microsoft® Project™ and Microsoft SharePoint™ Portal Server to ensure greater sharing of information. Ultimately, we will work with the customer to evolve the PMO to address higher-level issues such as strategic planning, governance and portfolio management.

We view PMO support at three levels, identifiable by the types of planning and implementation activities associated with each:
  • Project Office Support
  • Program Office Support
  • Enterprise Level Support
Macfadden’s proven approach to Project Management Office planning, implementation, and providing support services is well documented. Macfadden provides comprehensive solutions that include professional consulting, provisioning and support staff.

Macfadden has successfully delivered a variety of management solutions in the federal government and commercial markets including: U.S. Agency for International Development (USAID), U.S. Department of State (DoS), Department of Health and Human Services (DHHS), U.S. Peace Corps, the U.S. Department of Justice (DOJ), and Department of Transportation (DOT).

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Program Management
U.S. Department of Justice (DOJ)
Providing PMO support to the DOJ, Macfadden managed efforts to merge systems within the Executive Office for Immigration Review (EOIR) and the DOJ Justice Consolidated Office Network (JCON) shared service model.

A project plagued with logistical problems, Macfadden expertly resolved these issues resulting in improved customer satisfaction. As part of this project, Macfadden facilitated collection and reporting of earned value metrics, enhanced the PMO’s project lifecycle, established a formal risk management program and mentored existing project managers.
Program Management


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Program Management
U.S. Department of State
Since 1993, Macfadden has aided the Office of the Coordinator of U.S. Assistance for Europe and Eurasia (EUR/ACE), U.S. Department of State in assisting governments in transition, managing humanitarian assistance and shaping public policy for governments in transition and enabling economic development. Our intrinsic knowledge and understanding of foreign policy and knowledgeable regional policy experts support grants administration, security and law enforcement, economic development, program management and logistical support to ensure medical equipment, emergency cargo and supplies reach designated countries.

Through our work with the DOS, Macfadden has helped EUR/ACE become a model of efficiency in the U.S. government, with a ten to one ratio of delivered commodity value to operational costs. While helping relieve suffering in isolated populations throughout Eurasia, more than $162 million in assistance has been delivered through this program.
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Program Management

Donated humanitarian relief supplies are being loaded in preparation for distribution to former Soviet Union republics. Macfadden coordinates humanitarian assistance that is sourced, distributed and monitored through U.S. NGO grants within the Department of State.

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Macfadden Announces Formation of Wholly-Owned Subsidiary: Total Security Services International, Inc.

Macfadden announced today the formation of a new wholly-owned subsidiary, Total Security Services International, Inc. (TSSI). Led by renowned Critical Infrastructure – Homeland Security professional, Don L. Rondeau, this new subsidiary will provide strategic, operational and planning support and training in the Homeland Security sector with specialized expertise in transportation security.
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Helen Mitchell Named Senior Program Director of Enterprise Solutions at Macfadden

Macfadden announced today that Helen Mitchell has joined Macfadden as Senior Program Director of Enterprise Solutions. In this position, Mitchell will lead ongoing efforts to extend and expand Macfadden’s current line of enterprise-wide business solutions, enhancing the company’s ability to support the information management, application integration and business needs of its clients.
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Don L. Rondeau Joins Macfadden as Senior Vice President of Critical Infrastructure Programs

Macfadden announced today that Don L. Rondeau has joined the company in the newly created position of Senior Vice President of Critical Infrastructure Programs. In his role, Mr. Rondeau will focus on developing new business opportunities in the homeland security arena focusing on transportation safety, asset protection, contingency planning and conflict mitigation.
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Success Stories
U.S. Department of State

U.S. Department
of State (DOS)

Since 1993, Macfadden has aided the Office of the Coordinator of U.S. Assistance for Europe and Eurasia (EUR/ACE), U.S. Department of State in assisting governments in transition, managing humanitarian assistance and shaping public policy for governments in transition and enabling economic development. Our intrinsic knowledge and understanding of foreign policy and knowledgeable regional policy experts support grants administration, security and law enforcement, economic development, program management and logistical support to ensure medical equipment, emergency cargo and supplies reach designated countries.

Through our work with the DOS, Macfadden has helped EUR/ACE become a model of efficiency in the U.S. government, with a ten to one ratio of delivered commodity value to operational costs. While helping relieve suffering in isolated populations throughout Eurasia, more than $162 million in assistance has been delivered through this program.

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