Systems Engineering and Systems Integration

Macfadden’s team of systems engineering experts provides Software Development Life Cycle (SDLC) support essential to the integration of new applications with the Oracle Federal Financials System.  As part of this contract, Macfadden assisted in the development, implementation, maintenance and operation of the USCG FINCEN’s core accounting and processing system. Macfadden led and conducted projects to analyze existing systems and problems, and develop system and functional requirements. Macfadden supported the development of system specification and system change requests, system interface requirements, user documentation, testing, implementation plans and training plans.

While supporting the development and ongoing maintenance of FINCEN’s Core Accounting System (CAS), Macfadden played a vital role in the integration of CAS with other key systems including the integration of the new Fed-Traveler system with TSA’s accounting and payment systems.

Macfadden played a key role in moving the SECCEN’s Electronic Fingerprint Transaction System (EFTS) forward for final deployment. Based on our extensive experience with electronic submissions, Macfadden personnel provided expertise and recommendations relevant to system functionality and provided input as to whether the system would meet the needs of the USCG. Assisting with installation at the workstation and server level, Macfadden is responsible for the operation and maintenance of the system.

This new system will enable the USCG to submit digital fingerprints for investigations processing to the Office of Personnel Management (OPM) via a secure VPN.  These machines will be submit scanned fingerprints to the server which serves as a hub from which SECCEN security assistants can submit prints to OPM for further processing. Macfadden’s team at SECCEN played a crucial role in preparing this technology for deployment by successfully addressing numerous hurdles and working to resolve various contingencies.  Once fully deployed, this system will enable faster and more efficient fingerprint processing and will result in cost-effective submissions and a secure method of transmittal capable of higher security classifications.

Macfadden has built and supported many of FDA’s mission critical applications through a broad offering of information technology services including full life cycle software development, systems integration, enterprise search, systems operation and maintenance, project management and information assurance.  Developing customized programs to support administrative functions and management, Macfadden has supported the FDA through application development, integration services, industry research, search and retrieval systems, and document imaging.

Macfadden designed, developed and deployed an award-winning Integrated Document Management System (IDMS) to support the Treasury Offset Program (TOP) within the Financial Management Service of the U.S. Treasury Department. The fundamental purpose of TOP is to enable the federal government to withhold part or all of a payment to a citizen if the citizen is indebted to the federal government and in arrears in repayment. The TOP generates a significant amount of correspondence and telephone inquiries from affected citizens, especially during income tax season. By digitizing all of the TOP-related correspondence and developing unique methods for automatically processing returned mail within the IDMS, Macfadden enabled the Treasury Department's Financial Management Service to make dramatic cuts in the number of temporary customer service representatives required to handle telephone inquiries during tax season while reducing the time required to answer a caller's questions from hours to a few minutes. Macfadden delivered this highly successful system ahead of schedule and under budget. As a result, Macfadden earned both the Association for Information and Image Management (AIIM) Award for projects requiring superior integration skills and the Kinetic Information Group Process Innovation Award for creative and innovative solutions. After system implementation, the U.S. Treasury Department was able to expedite the collection of more than $4 billion in delinquent debt.

Following deployment of the IDMS, the U.S. Department of Treasury's Financial Management Service (FMS) tasked Macfadden with implementing a series of document archive applications and automating the business process workflow for several departments within FMS. These successful developments provided the basis and the confidence for FMS to proceed with initiating enterprise-wide applications intended to bring similar cost savings to other components of FMS and to migrate the system to the next generation of software that will include a records management capability and a more flexible graphical user interface.