Macfadden manages a $300 million institutional support contract at USAID’s Bureau for Democracy, Conflict and Humanitarian Assistance (DCHA), with over 250 employees in Washington, D.C. and overseas, supporting 9 Task Orders —a contract we have held since 1993. Macfadden’s customer-centered program management approach supports our clients’ need for quick action in dynamic, mission sensitive situations. We meet this challenge through flexible, responsive oversight and proactive communication and risk management.
Macfadden’s travel team provides guidance and support to all aspects of travel for USAID’s Office of U.S. Foreign Disaster Assistance (OFDA), including rapid deployment of Disaster Assistance Response Teams (DARTs) and related deployments of humanitarian assistance specialists. Travel assistance also includes targeted humanitarian outreach through events, speaking engagements, social media outreach, public education and training. Macfadden provides document production, scheduling coordination, travel and transportation support, and records of all events and travel. We support travel arrangements for both domestic and international travel for annual conferences and regional workshops including in Kenya, Mexico, Greece, Armenia, UAE, Thailand, Vietnam, and Cambodia. We were instrumental in the successful implementation of hundreds of training workshops and an annual partners’ conference hosted by USAID’s American Schools and Hospitals Abroad (ASHA).
The Macfadden grants management team provides critical grant support for multiple offices within USAID’s Bureau for Democracy Conflict and Humanitarian Assistance (DCHA). Macfadden develops grant guidelines and templates and supports post-award audit preparation. We provide full acquisition management life cycle, draft exceptional RFAs and RFQs, manage the solicitation process and review and evaluate submissions, administer agreements, provide recommendations to COR/CO on modifications, close out grant accounts, and ensure that the entire lifecycle is fully compliant FAR and is agency specific.
Macfadden specializes in recruiting, on-boarding and deployment for global programs. Our clients benefit from Macfadden’s proactive staffing approach that enables our recruiters to identify and qualify applicants. We offer prepared, responsive and flexible support services and maintain year-round, 24/7-response capacity for staff deployed to complex environments. Our ISO-certified Quality Management System (QMS) ensures that dependable processes, communications, financial readiness, and real-time responsiveness are available from our Washington, DC-based operations unit.
Macfadden currently serves the Coast Guard Security Center by providing maintenance, upgrades, help desk support, user training, and data entry for all of the IT systems and databases. We offer mission-critical IT support for personnel security systems and have been instrumental in ongoing efforts to increase the use of digital technologies to improve data transparency, interoperability, and reliability.
Macfadden also supports USAID’s agency-wide Global Acquisition and Assistance System (GLAAS),providing Tier 2 and Tier 3 help desk support and administration. Tasks include troubleshooting, quality assurance, system performance monitoring, release planning and testing support, business applications management, disaster recovery support, information security, and user access management. We leverage considerable practical experience with GLAAS, based on our decades of grants management work at USAID.
Macfadden’s financial management services help government clients achieve individual financial objectives and secure a profitable future. In addition to providing financial advisory and budget services, our staff support day-to-day activities such as allocation of funds (commit, obligate, execute), accounting and financial reporting, validation and reconciliation, adjustment to meet changing requirements, and audit preparation and support. We process financial business filing, generate reports and print. Macfadden has facilitated the development and execution of budgets of up to $500 million and has managed financial data on Oracle and other government financial systems.
At the USCG ALD Financial Management Branch, Macfadden provided routine financial analysis, including transactional analysis and resolution of errors, identification and reconciliation of unresolved transactions and undelivered orders, and analysis of distribution of funds, historical spending reports, and Funds Transfer Authorization.
Macfadden has also developed spreadsheet templates to facilitate an organized collection of sample data from across C4IT. Macfadden interfaces routinely with the ICB Branch Chief and other stakeholders.
Macfadden has extensive experience conducting trainings, events and seminars. We conduct over 100 training and workshops per year for our current OFDA client training over 1,000 trainees (USG and civilian)/year. We plan training workshops and symposiums for host country governments to promote best practices in disaster responsiveness.
In FY 2016, Macfadden provided targeted humanitarian outreach through events, speaking engagements, social media outreach, public education and training, and through the client website, to over 600,000 people. Macfadden supports the facilitation of and updates to 104 classroom training courses, as well as the maintenance of and updates to 39 online courses. Macfadden assists in the training of almost two thousand people across multiple agencies—OFDA, other USAID staff, and miscellaneous USG and non-USG staff.
GSA Schedule 70 – General Purpose Commercial Information Technology (IT-70)
GSA Professional Services Schedule (PSS)
FDA – Enterprise System Life Cycle Management Support (ELMS)
USAID – IT Forward
Support Services for USAID’s Bureau of Democracy, Conflict, and Humanitarian Assistance (DCHA) (HASC)
Macfadden aims to deliver high-quality, innovative solutions, to support the safety and security of people, information, and critical infrastructure assets around the world. We seek to deliver outstanding results and exceed expectations while adhering to the highest ethical standards.
Macfadden is an employee-owned, ISO Certified professional services corporation. We apply integrated information technology solutions and program/project management expertise to critical issues impacting the health, safety and security of the world. Since 1986, federal agencies have relied on Macfadden for critical support in the areas of international disaster response, humanitarian assistance, information technology solutions, financial management systems support, knowledge management, and communications.
Macfadden provides innovative solutions that enable our clients to rapidly respond to complex international disasters, develop and maintain critical government financial systems, and safeguard key government information systems. We offer a broad range of technical capabilities to solve complex program requirements – international program management and training, grants administration, geospatial information systems, information technology operations, financial systems, and helpdesk support. We partner with clients to protect the efficiency of America’s food supply, expedite medical breakthroughs, provide humanitarian aid to vulnerable populations around the world, develop and maintain critical government IT financial systems, and safeguard key government information systems.
Headquartered in Silver Spring, Maryland, we staff multiple client site operations worldwide.
Macfadden is committed to providing high-quality services that are in compliance with contract standards and specifications of our customers and to continually improve the effectiveness of our Quality Management System.
ISO 9001:2008 standard is globally regarded as the most comprehensive body of standards on quality management systems and practices. It was established by the International Organization for Standardization (ISO), an organization of national standards institutes of 175 countries. The foremost authority on quality standards, ISO is designed to provide companies with a set of principles that ensure a systematic approach to achieving customer satisfaction and continuous quality improvement.
This independent certification validates Macfadden’s commitment to quality and affirms that Macfadden has thoroughly documented its quality processes while meeting the stringent qualifications for the global ISO 9001:2008 standard.